![]() ![]() The van was clean, well-maintained, and Hilal was an absolute joy. Again, Hilal just blew us away with his kindness and professionalism. There was no question that this was a great choice. He was training David at the time, another great guy who will be an asset to the fleet. He kept us in the loop via text (always appreciated) and was right on time. Hilal was our driver, and I'll be honest - he is just phenomenal. Mind you, we had yet to even use them yet! It was an amazing price and the service was friendly. Let's just say this - from the moment we called, we knew this was the right fit. We had never used a service like this before, so we called around to multiple companies before settling on Champion. We were going on a long vacation, and after crunching the numbers, hiring a transportation service would actually save us money when compared to the airport's long-term parking. ![]() Based on numerous other reviews here you can't rely on this shuttle service. When I spoke with Crystal again after my trip she said she would email me a voucher to use for a future trip in hopes of keeping my business. Interesting several other people called me on January 10th and I received all their voice mails. She states they called me January 10th and left a voice mail. Never happened! I called the office again after my trip and spoke with Crystal. I called the Champion Shuttle office and spoke with Crystal on January 10th and asked for a manager to call me back that day. He didn't even apologize!!!!! I was the last person to board my plane as I almost missed my flight. ![]() Nearly 40 minutes after my scheduled pickup as we are driving down my street Garrett shows up. Garrett didn't show and wouldn't answer my text messages or calls so I had to wake up my wife and daughter so I could get a ride to the airport. At 5:30am I called the driver (Garrett) who said he would be there shortly. I never received a call or text that the driver would be late. On January 10th I was scheduled for a 5:20am pickup (which I booked months in advance). I wasn't happy with their service but decided to give them another try. Thankfully I gave myself plenty of time at the airport prior to my flight. I booked an early morning shuttle with Champion months ago. ![]()
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